Effective date: October 23, 2026
These Terms of Service (“Terms”) are an agreement between you and Queensbury Billiards & Café LLC (“Queensbury Billiards & Café,” “we,” “us” or “our”), 324 Quaker Rd suite 8, Queensbury, NY 12804. They apply when you use qbbac.com (the “Website”) or send us a booking or event request through it, and to the parties, events, tournaments and challenge matches we offer (the “Services”).
Please read them. Our Privacy Policy explains how we handle your information. Questions? Call (518) 741-0104 or email [email protected].
1. Who can book
You must be 18 or older to book a party or event with us. Anyone under 18 needs a parent or guardian to book or enter an event for them.
When you fill in a form or make a booking, please give us true, current information.
2. Information on the Website
We work to keep hours, menu items, prices, event dates and other details on the Website accurate. Details still change, and mistakes happen, so we may correct errors and update or remove anything on the Website at any time.
- Prices and menu. If a price on our Website is wrong, we will tell you the correct price before you pay. Sales tax is added where required.
- Hours. Our hours can change for holidays, weather, private events and other reasons. Call ahead if your visit depends on it.
- Events and tournaments. Event times, formats and entry fees can change, and events can be cancelled. We or the event host will announce any change.
- Facebook and other feeds. Parts of the Website show posts, photos, videos and events from our own Facebook Page. They were written when they were posted and may be out of date.
3. Bookings, parties and private events
A party or event request sent through the Website asks us to check availability. It is not a confirmed booking until we confirm it with you directly by phone or email.
- The package, price, date, time, headcount, food and any deposit or cancellation terms we confirm to you for your booking apply together with these Terms. If they conflict with these Terms, the confirmed booking terms apply.
- Package prices on the Website, such as The Deal Breaker, cover only what the package describes. Extra guests, time, food, drinks and services cost extra.
- If something outside our control (for example, a power outage, an emergency or an order from the authorities) stops us from hosting your booking, we will work with you on a new date or refund what you paid for the part we could not provide.
4. Tournaments, leagues and challenge matches
- The rules, format and entry fee for each event are announced by us or the event host before play starts.
- Players must follow the event rules, play with good sportsmanship and follow staff instructions. We may remove anyone from an event for cheating, abuse, intoxication or unsafe behavior.
- If we cancel an event you paid to enter, we will refund your entry fee or apply it to the rescheduled event, as you prefer.
- As a licensed bar, we do not allow gambling on our premises (New York Alcoholic Beverage Control Law section 106).
- League play run by outside organizations is also governed by that organization’s own rules and fees.
5. Photos, video and live streams
We photograph, record and live-stream many tournaments, challenge matches and events, and post them on the Website, Facebook and YouTube.
- If you do not want to be filmed, tell a staff member or the event host before play starts.
- We will not use your name, picture or voice in paid advertising without your written consent.
- If you see yourself in a photo or video on our channels and want it removed, email [email protected] with a link and we will review your request promptly.
6. Visiting the venue
Your visit is also governed by our house rules (ask staff) and staff instructions.
- Alcohol. We serve alcohol only to guests 21 and older with valid photo ID. We may refuse service to anyone, including anyone who appears intoxicated, and may ask any guest to leave. Please don’t drive after drinking.
- Firearms. Firearms are not allowed: New York law bans them in places that serve alcohol.
- Conduct. Harassment, threats, fighting, illegal drugs and any illegal activity are not allowed. We may remove anyone at our discretion and call the police when needed.
- Equipment. Please treat tables, cues, balls and furniture with care. Staff may stop any use that could damage the tables or cloth. You may be responsible for damage you cause beyond normal wear.
- Minors. All ages are welcome, within the limits set by law and our house rules. We may require that minors be accompanied by a responsible adult.
- Belongings. Please keep track of your belongings, including cues and cases. Items left behind are held and handled as New York’s lost-property law requires. Call us as soon as you notice something missing.
- Safety. Play carefully, watch out for the people around you, and tell staff right away about any spill, hazard or injury.
Nothing in these Terms limits our responsibility if you are hurt at our venue because of our negligence.
7. Online ordering, payments and other services
- Online ordering. The “Order Online” button takes you to DoorDash. Those orders, payments, deliveries, refunds and fees are handled by DoorDash under its own terms and privacy policy.
- Payments. If you pay a deposit or entry fee through a payment provider, that provider’s terms also apply. We never ask for card numbers through Website forms or by email.
- Other sites. The Website links to and shows content from other services, such as Facebook, Instagram, YouTube and Google Maps. We do not control those services and are not responsible for their content or privacy practices.
8. Host tools
Parts of the Website, such as the challenge calendar host tools, are only for people we authorize with their own PIN.
- Keep your PIN private. You are responsible for changes made under your name.
- Only post accurate information. Do not upload anything unlawful or offensive, or anything showing other people in a way they have not agreed to.
- We may change or remove anything submitted through host tools and may remove a host’s access at any time. Changes are logged with the host’s name.
9. Using the Website fairly
You agree not to:
- break any law or anyone’s rights while using the Website;
- send false, abusive or spam messages through our forms;
- try to get into areas, accounts or systems you are not authorized to use, or probe or scan the Website for weaknesses;
- interfere with the Website, including with viruses, by overloading it, or by automated scraping beyond normal search-engine indexing;
- copy or republish the Website or its content in a way that suggests a connection with us that does not exist.
We may block access, remove content and report misuse to the authorities.
10. Our content and your messages
- Our content. The Website’s text, photos, videos, logos, menu, calendar artwork and design belong to us or the people who licensed them to us. You may view the Website and share links to it for personal use. Any other use needs our written permission. “Queensbury Billiards & Café” and our logo are our trademarks.
- Your messages. When you send us a message, photo or other material, you confirm you have the right to send it, and you allow us to use it to answer you and run our business. We will not use your name, picture or voice in paid advertising without your written consent.
- Copyright concerns. If you think something on the Website infringes your rights, email [email protected] and we will review it.
11. Accessibility
We want everyone to be able to use the Website. If anything on it is hard to use, call (518) 741-0104 or email us and we will help you directly and work to fix it.
12. Disclaimers about the Website
The Website is provided “as is” and “as available.” To the fullest extent the law allows, we do not promise that the Website will always be available, error-free or secure, or that everything on it is complete or current.
This section is about the Website only. It does not limit our duty to keep our venue reasonably safe or any consumer right the law does not allow us to limit.
13. Limits on our liability for the Website
To the fullest extent the law allows, we are not liable for indirect or consequential losses (such as lost profits or lost data) caused by using, or being unable to use, the Website. Our total liability for any claim about the Website itself is limited to $100.
These limits do not apply to injuries at our venue, to our gross negligence or willful misconduct, to fraud, or to any liability New York law does not allow us to limit.
14. Your responsibility
To the fullest extent the law allows, you agree to cover our reasonable costs, including reasonable attorneys’ fees, if someone else brings a claim against us because you broke these Terms, misused the Website or host tools, or sent us unlawful material. This does not apply to the extent the claim was caused by our own fault.
15. Changes to these Terms
We may update these Terms from time to time. The “Effective date” at the top shows when they last changed. Changes apply from that date. Bookings we already confirmed keep the terms that applied when we confirmed them, unless the law requires otherwise.
16. New York law and disputes
These Terms are governed by New York law. Before filing any claim, please contact us so we can try to fix the problem; most issues can be settled with a phone call. Any lawsuit about these Terms or the Website must be brought in the state or federal courts serving Warren County, New York, except that either of us may use small claims court for a claim that qualifies.
17. General
- If part of these Terms is found unenforceable, the rest stays in effect.
- If we do not enforce part of these Terms right away, we can still enforce it later.
- You may not transfer your rights under these Terms. We may transfer ours to a business that takes over ours.
- These Terms and any booking terms we confirm to you are the whole agreement between us about the Website and the Services.
- Nothing in these Terms limits consumer rights that the law does not allow to be waived.
18. Contact us
Queensbury Billiards & Café LLC
324 Quaker Rd suite 8, Queensbury, NY 12804
Phone: (518) 741-0104
Email: [email protected]